Terms of Service

Our terms and conditions for using Deploq

Last updated: March 2026

1. Agreement to Terms

By accessing or using Deploq ("the Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Deploq Inc.

2. Description of Service

Deploq is an AI-powered workflow automation platform that configures third-party tools (including but not limited to Clay, HubSpot, n8n, Apollo, and Salesforce) on your behalf based on natural language instructions. The Service uses autonomous browser agents to interact with your tool accounts. The Service is provided on an "as is" basis and is subject to change without notice.

3. User Representations

By using the Service, you represent and warrant that:

  • You have the legal capacity to enter into a binding contract and are at least 18 years of age.
  • You are not a minor in your jurisdiction of residence, and you meet any other age requirements imposed by applicable law.
  • You will not access the Service through automated or non-human means (e.g., bots or scripts) except where expressly permitted.
  • You are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and you are not listed on any U.S. government prohibited or restricted parties list.
  • All registration information you provide is true, accurate, current, and complete, and you will maintain its accuracy.
  • Your use of the Service does not violate any applicable law or regulation in your jurisdiction.
  • You have the authority and right to provide any credentials, account access, or data you share with Deploq in connection with the Service.

4. Account Terms

  • You must provide accurate and complete registration information and keep it up to date.
  • You are responsible for maintaining the security and confidentiality of your account credentials and for all activity that occurs under your account.
  • You must notify us immediately at security@deploq.ai of any unauthorized use of your account.
  • You may not use another user's account without permission.
  • One person or legal entity may not maintain more than one free account.

5. Acceptable Use

You agree not to use the Service, directly or indirectly, to:

  • Violate any applicable laws, regulations, or third-party rights, including intellectual property, privacy, and export control laws.
  • Send unsolicited messages, spam, bulk commercial emails, or violate anti-spam laws (including CAN-SPAM, CASL, and GDPR marketing provisions).
  • Attempt to gain unauthorized access to other users' accounts, data, or systems.
  • Interfere with or disrupt the integrity, security, or performance of the Service or its underlying infrastructure.
  • Configure tools in ways that violate those tools' own terms of service or acceptable use policies.
  • Scrape, crawl, or systematically extract data from the Service without prior written authorization.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service or its AI models.
  • Use the Service to impersonate any person or entity, or falsely claim affiliation with any person or entity.
  • Upload, transmit, or distribute malware, viruses, or any harmful or destructive code.
  • Use the Service to harm, harass, stalk, defame, or otherwise infringe on the rights of third parties.
  • Collect or harvest personal information of other users without their explicit consent.
  • Use the Service for any unlawful, fraudulent, or deceptive purpose, including phishing or social engineering.
  • Use the Service to violate export administration regulations, economic sanctions, or trade embargoes.
  • Attempt to probe, scan, or test the vulnerability of the Service without prior written authorization.
  • Circumvent, disable, or otherwise interfere with security-related features, including features that restrict content copying or limit usage.
  • Use the Service to build a competitive product or to benchmark Deploq's products for competitive intelligence purposes.
  • Resell, sublicense, or otherwise commercially exploit the Service beyond what is expressly permitted.
  • Engage in any action that imposes an unreasonable or disproportionately large load on the Service infrastructure.

6. AI and Automation Disclaimers

Deploq uses AI agents to configure third-party tools autonomously. You acknowledge and agree that:

  • You are solely responsible for all actions taken by the Deploq agent on your behalf, including configurations, data transfers, API calls, and any changes made to your connected tools.
  • You should review the generated plan carefully before authorizing deployment. Once authorized, actions may be difficult or impossible to reverse.
  • AI-generated plans may contain errors, omissions, or unintended configurations. We strongly recommend verifying configurations after deployment.
  • Deploq does not guarantee specific outcomes, results, or accuracy from automated workflows.
  • The AI models underlying Deploq may produce outputs that are incomplete, incorrect, biased, or otherwise unexpected. You accept responsibility for evaluating AI outputs before relying on them.
  • Deploq is not responsible for disruptions, data loss, or unintended consequences caused by AI-generated configurations applied to your connected tools.

7. Third-Party Tool Credentials

When you provide credentials for third-party tools, you grant Deploq permission to access those tools on your behalf solely for the purpose of executing workflow deployments. Credentials are encrypted using AES-256 encryption at rest and are never logged or stored in plaintext. You may revoke access at any time by removing credentials from your account settings.

You represent and warrant that you have the authority to provide such credentials and that doing so does not violate any agreement with the relevant third-party tool provider. Deploq is not responsible for any consequences arising from unauthorized or improper credential sharing.

8. Intellectual Property

  • Your Workflows: You retain all ownership rights to workflow descriptions, configurations, and outputs generated through your use of the Service.
  • Our Platform: Deploq and its licensors retain all rights to the platform, software, AI models, recipe library, documentation, trademarks, and all other intellectual property embodied in the Service.
  • Recipes: Community-contributed recipes may be shared under a Creative Commons license, as indicated on each recipe.
  • License to Use: We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

9. Feedback License

If you provide us with feedback, suggestions, ideas, or other input regarding the Service ("Feedback"), you grant Deploq a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit that Feedback for any purpose, without compensation to you. Feedback you provide does not create any obligation of confidentiality, attribution, or payment on our part.

10. Payment Terms

  • Billing is processed securely by our payment provider. We handle VAT, sales tax, and compliance obligations on your behalf where applicable.
  • Subscription fees are billed monthly or annually, in advance. You may request a full refund within 14 days of payment, no reason required. After 14 days, refunds on unused subscription periods are not provided. To request a refund, contact support@deploq.ai.
  • Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel at any time through your account settings; cancellation takes effect at the end of the current billing period.
  • Free trials last 7 days and include 2 workflow builds. No credit card is required to start a trial. After the trial period, continued use requires a paid subscription.
  • Overage builds are billed at $12/build or $99 for a 10-pack. Overage charges are billed at the end of each billing period.
  • We reserve the right to change pricing with 30 days' advance notice. Price changes will apply at your next renewal date.
  • For billing inquiries, contact support@deploq.ai.

11. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEPLOQ EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

DEPLOQ MAKES NO WARRANTY THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR SOLE RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEPLOQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF DEPLOQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL DEPLOQ'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO DEPLOQ IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless Deploq and its officers, directors, employees, contractors, agents, affiliates, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of or inability to use the Service;
  • Your violation of these Terms;
  • Your violation of any third-party rights, including intellectual property, privacy, or contractual rights;
  • Any workflow configurations, automations, or actions executed through the Service on your behalf;
  • Any misrepresentation made by you in connection with the Service; or
  • Your violation of any applicable law or regulation.

Deploq reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with Deploq's defense of such claims.

14. Service Availability

We strive for high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for scheduled maintenance, security updates, or circumstances beyond our reasonable control (including force majeure events). We will endeavor to provide reasonable advance notice of planned downtime through our status page or in-app notifications.

15. Termination

Either party may terminate this agreement at any time. You may cancel your subscription through your account settings. We may suspend or terminate your account immediately, without prior notice or liability, for any violation of these Terms or for any other reason at our sole discretion.

Effects of Termination: Upon termination, your right to use the Service will immediately cease. We will delete your stored credentials within 30 days of account closure. Anonymized, aggregated data derived from your use may be retained. Sections 3, 8, 9, 11, 12, 13, 17, and 19 of these Terms shall survive termination.

16. Electronic Communications

By creating an account and using the Service, you consent to receive electronic communications from Deploq, including via email, in-app notifications, and other electronic means. You agree that all agreements, notices, disclosures, and communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

17. Dispute Resolution & Arbitration

Informal Resolution: Before initiating any formal dispute proceedings, you agree to contact us at legal@deploq.ai and attempt to resolve the dispute informally. We will try to resolve the dispute within 30 days of receipt of your notice.

Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall be conducted in English, with the seat of arbitration in Wilmington, Delaware. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: YOU AND DEPLOQ EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. All disputes must be brought on an individual basis only.

Jury Trial Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND DEPLOQ WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

Exceptions: Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm, pending arbitration. Claims within the jurisdiction of a small claims court may be brought in small claims court.

Opt-Out: You may opt out of this arbitration agreement within 30 days of first creating your account by sending written notice to legal@deploq.ai with the subject line "Arbitration Opt-Out". Opting out does not affect any other provision of these Terms.

18. Governing Law & Venue

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. For any disputes not subject to arbitration under Section 17, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Wilmington, Delaware.

19. California Users

If you are a California resident, you are entitled to the following specific consumer rights information under California Civil Code § 1789.3: The provider of the Service is Deploq To file a complaint regarding the Service or to receive further information regarding use of the Service, contact us at legal@deploq.ai. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254.

California residents have certain rights under the California Consumer Privacy Act (CCPA) with respect to their personal information. Please see our Privacy Policy for details on how to exercise those rights.

20. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after any changes constitutes your acceptance of the revised Terms.

21. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Deploq regarding the Service and supersede all prior agreements.
  • Severability: If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
  • No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • No Agency: Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and Deploq.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. Deploq may assign its rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.
  • Force Majeure: Deploq will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, earthquakes, or strikes.
  • Headings: Section headings are for convenience only and have no legal effect.

22. Contact

For questions about these Terms, contact us at:

  • Email: legal@deploq.ai
  • Mailing address: Deploq, 81 West Road, 310 Highpoint, Durban, South Africa, 4091